Required the whole front brake assembly to be replaced. ", "The maps were seriously out of date straight off the lot. ", "The voice control has a hard time recognizing my voice and the blue tooth for phone conversations is worthless. This could have been a VERY dangerous situation. ", "This is non existent in my vehicle, or it is turned off.". ", "The mapping system is terribly outdated and mapping upgrades are poor. ", "The GPS map of my community disappeared. The car battery completely discharged and failed while the car was running and being driven in traffic. Muffler, pipes, catalytic converter, exhaust manifold, leaks. I bought this on a consumer report that states the car is quite", "wind noise from a seal on the passenger side. The power steering failed while being driven in traffic. But the transmission shifts rough to the point where it mildly jolts the occupants. The people I’m speaking to say they can barely hear me. There were a few other incidences with the radio, but no concerns now. Those buyers looking for snazzy styling, exhilarating performance, or an engaging driving experience should be forewarned -- these aren't the Highlander's strengths. All covered by warranty", "Seals on the transaxle leaking at 200kms. I was given a RAV4 as a loaner vehicle during the waiting period. ", "the emergency brakes made a grinding noise afte4r releasing the emergency brake pedal. This score from the EPA ranges from 1 (worst) to 10 (best). The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label. ", "Cumbersome to use. They responded quickly and took care of the problem. They were all repaired at Toyota dealer under an extended warranty that I had purchased when I bought the vehicle. However, they would only replace the rotors and not the pads. They were all repaired at Toyota dealer under an extended warranty that I had purchased when I bought the vehicle. ", "Engine suddenly lost all power, conjuring warning lights came on, and I crept at about 2-5 mph to the nearest dealer, fortunately only about 1½ miles from the incident. I did that update, still think this transmission shifts poorly. Owners may contact GST customer service at 1-800-444-1074. ", "Gasket not installed properly at the factory", "Transmission leaked after 3 months, leading to a rebuild and then eventual replacement of the transmission". ", "Defective wheal baring right rear had to be replaces in the first Week . ", "Gasket not installed properly at the factory", "Transmission leaked after 3 months, leading to a rebuild and then eventual replacement of the transmission". The dealership had to adjust the door and replace the trim. ", "Shortly after starting the vehicle and taking off (less than a mile) a warning light came up. Very disappointed! ", "We find it difficult to talk with the system. ", "While on calls using the bluetooth the call gets dropped from the connection. The car will turn the ignition to an on position but will not start the engine. ", "Cheap sounding upgraded radio and speakers", "Can not understand commands. I was told this had to do with the radio. ", "Defective wheal baring right rear had to be replaces in the first Week . The recall began June 15, 2017. The vehicle vibrated severely at speeds above 50 mph. Low speed acceleration is hesitant", "The eight speed transmission is not an ideal match with the engine. Dealer could not replicate. Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear. Well it turned out the a bolt was very lose in the suspension. ", "Cheap sounding upgraded radio and speakers", "Can not understand commands. ", "Rivets used to secure the gas tank door are rusting.". The system updates do not always work properly and it randomly reboots. I have referred the problem to Toyota and they claim that is by design. It has a rust place on it now. ", "The water pump and computer throttle caused the vehicle not to move more than 5 miles per hour and drained the battery. Dealer cannot find, will not appear when in the shop. "Right side front Drive axle had to be replaced to correct vibration problem", "The vehicle was delivered with a dry (no grease) right front axle with some missing ball bearings. to get the information you were looking for! This prevents light on the road ahead in areas that are dips. ", "It shut down and had to return to dealer twice. I was given a RAV4 as a loaner vehicle during the waiting period. I ask it to navigate me to a specific brand gas station and end up at a location that hasn’t been a gas station in years. ", "Trans Axle leaked right from the factory. ", "Bad alignment from factory. ", "had check engine light, catalytic converter was replaced under warranty". Toyota offered to refund the amount of the repair except for sales tax, but so far (two months) have not done so, despite numerous contacts. ", "The headlights are so weak that we keep thinking they're not on, but we had them checked and they are on full power. It's a terrible overall entertainment/GPS system with satellite radio. I am quite disappointed since that was one of the main consideration when purchasing the car. Dealer thought it was a seal so it was replaced. Finally replaced with another refurbished system which finally worked. They put it on the lift, listened for a minute and told me the transmission would have to be replaced. You cannot connect Google maps or other Android auto functions. Toyota did what they said they could do, but there is still wind noise. ", "Outside mirrors positioned too high, blocking views. Finally replaced with another refurbished system which finally worked. Vehicle was towed to the dealership. ", "Have had to replace the covers for the roof racks (I don't have racks) but the noise continues. This was a known factory defect, resulting in surging of and loss of power while driving. Service tech told me it's covered under a Tech Service Bulletin", "The vibration issue was caused by the premature brake wear. This was at the 20,000 mile mark. Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. ", "Paint on rear bumper varies in color. Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. A passenger can't even change the GPS or music stations. The Reliability score is based on our latest subscriber survey It did not fail, but it is not good, old, clumsy etc. Most of the time the system can't understand where I want to go, even though I can input the destination via the head unit. ", "This is the worse bluetooth system I have ever worked with. The reverse is true when daylight savings time begins. We noticed every time we turned, or went in a dip in the road there was a grinding noise. In addition, the lines reflecting streets and roads are so faint you can barely see them. At first the dealership said there was no noise (it was pretty subtle to begin with, but I was a mechanic in my youth). Mechanics claimed they could not recreate these noises. Left side does not match paint color on adjacent panel. The owner comments describe problems respondents experienced with this vehicle. When putting foot on gas, car does not move. This would have prevented an accident by me. ", "Intermittent door alarm. ", "The system is actually working the way Toyota wants it to. Highlander Hybrid offers multiple selectable driving modes that let you choose how it performs: Normal for everyday driving, ECO for maximum efficiency, Sport for improved acceleration, EV Mode, which allows electric-only driving at low speeds for short distances, and Trail Mode⦠The cable had to be replaced to resolve the problem. It actually stopped. Instead of calling Joe D Smith it ask me if I want co call D Smith. ", "Had problems getting the alignment (they said it was hard). ", "About 1/3 of the time, the BSM does not work with semis. Dealer decided it needed a new transmission. Never resolved. They did not indicate the problem and I doubt they looked into it. I called Toyota customer service and they made an appointment at a different dealer. Also, the system rarely reads text messages. Glove compartment door fell off. Simple fix, but big potential disruption. ", "The voice control has a hard time recognizing my voice and the blue tooth for phone conversations is worthless. Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt. This took almost another week to fix. Drove a week notice transmission leaking. An X indicates that the vehicle was not manufactured for a specific year. Mechanics claimed they could not recreate these noises. Needs non reflective glass. Otherwise no response in normal driving. I heard a whine which changed pitch with car speed, not engine speed, so had to be in final drive. Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure. Toyota has decided it is going to control all activity within their vehicles under the pretext of reducing driver inattentiveness. ", "the emergency brakes made a grinding noise afte4r releasing the emergency brake pedal. First dealer appt said they could not duplicate problem. Lost half of the oil in the transaxle. Touch screen response is erratic. ", "Messaging has not paired with my phone successfully. Our expert judgment of the vehicle's interior noise level in everyday driving. They need to fix this nuisance to make the car more fun and easier to drive. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash. Now, less than one year later the transmission is slipping again. When either of these situations occur, I have to turn off my car and turn it on again to get it to properly connect or turn off my phone, wait, and turn it on again. In February 2011, Toyota USA asked the US public to decide on what the most proper plural form of Prius should be, with choices including Prien, Prii, Prium, Prius, or Priuses. Many service visits for the camera problem, 3 different dealers acknowledged the camera problem, but it took Toyota many, many months to agree to camera replacement. ", "We find it difficult to talk with the system. Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks. ", "Wind noise around passenger doors front and rear", "The car is very noisy from the window seals at greater than 70 MPH. Toyota is aware & changed it for 2020. Finally around 8000miles it became constant and was diagnose as transmission by Toyota and was replaced", "Driving on the freeway and suddenly the transmission was no longer engaged. ", "The second row seatbelt tensioner rattles when properly stored. NO KNOWN RECALLS ON THIS WHEN WE CHECKED. There were a few other incidences with the radio, but no concerns now. The people I’m speaking to say they can barely hear me. ", "lights are recessed cutting off the light output at the top in a sharp horizontal line. ", "The transmission started to make a loud howling noise while driving.. Since the Nac system is no good, so also is the voice system. Rough shifts when accelerating after slowing for an intersection, especially on left turns", "Although we had a new transmission installed by the dealer, we feel the car still hesitates with acceleration. ", "Never operated correctly and Toyota charges for updates", "So busy that it seriously detracts. Replaced under warranty. ", "When stepping on the brake to exit the highway or when decelerating from a higher speed the car is vibrating a lot. Those buyers looking for snazzy styling, exhilarating performance, or an engaging driving experience should be forewarned -- these aren't the Highlander's strengths. The phone call is still connected to the phone but not through the car system. ", "The entire electronic system had to be replaced. It was most common using cruise control. not one you would expect/accept wind noise", "The 2017 Highlander had more door wind noise than the older Highlander. "The car "lags" and may be partially due to the auto-shutoff feature for fuel savings. Why have a big manual for the nav system. Needs non reflective glass. ", "interior door panel shows excessive wear where elbow gently rests. We use the cruise control feature often with no brake problems. "Excelleration is very very poor. Transmission rebuild or replacement, torque converter, clutch replacement. Had to pull over quickly before an accident happened. Dealer provided appropriate loaner", "At freeway speeds a rattling noise developed around the driver's side front door. When it was first noticed I was advised to drive more. I waited a few seconds and turned it back on and everything was fine. ", Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system, "Rodents chewed through wiring harness which disabled the auto start/stop system at about 15,000 miles. Brake pads were worn down and had to replace them for the first time. this is not Toyota quality! You're drawn to the Toyota Highlander for its functional, family-friendly nature, frugal gas mileage, consistently good reliability, high resale value, and standard advanced safety features. Retraining briefly improves performance". Was told by a Toyota service representative that excessive use of cruise control feature was the cause of premature brake wear. It actually stopped. ", "Transmission did not shift at a normal rpm and had to be reprogrammed after I had the dealer look for common vehicle problems", "I am n ot an automotive technician and have no idea how the computer interfaces with the transmission", "the vehicle sifted lousy, revved high, saw Consumer reports also saw that, and toyota did an ecu update. ", "The entire CD, Radio, display screen, and navigation screen was replaced by Toyota; it was not a repairable issue. It is nowhere as useful as Google or Apple apps. Absolute crap! Braking distance is from 60 mph, with no wheels locked. Note: This recall is an expansion of recall 20V-012. ", "Problem with echo in paired iPhone. However, the 2016 models do not have this same issue, and a friend's daughter bought a 2018 and it does not have the same problem. Still leaking. ", "Transmission made whining noises. Never could fix it despite many attempts. Very noticeable. This problem is ongoing and after 2 trips to Toyota dealership has not been resolved. Needed a complete tear down to fix. ", "System has trouble recognizing the verbal commands", "Voice commands for the navigation system are very hard to execute. Terrible word recognition. However, the noise steadily increased over a couple of weeks and when I next took it in they agreed there was a loud whine. "badly worn after 3 months of minimal use", "On the edge of the doors the paint is flaking. Switches randomly between family phones upon start up. ", "I have to repeat phone numbers 2 or 3 times to make a call", "The Voice command is tied to the Nav system. There are so many squeaks and I can't fix any of them, and I have tried and so has the dealer. ", "The entire CD, Radio, display screen, and navigation screen was replaced by Toyota; it was not a repairable issue. Separate squeaking in rear/driver's side suspension. The level in the plastic container gose down very slowly. I was told at that time to let the reservoir go empty and than a factory rep. would be called. In most cases, automotive warranties are based on the vehicle identification Prius is a Latin word meaning "first", "original", "superior" or "to go before".. this is not Toyota quality! It was replaced. They had to reset the software", "would spontaneously change channels. ", "Rear wiper stopped working. Never resolved. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer. An expert evaluation of the interior quality and craftsmanship. (2017 Toyota Highlander Limited 3.5-L V6), External music device interface (e.g., smart phone, MP3 player), (2017 Toyota Highlander LE Plus 3.5-L V6), (2017 Toyota Highlander Hybrid Limited 3.5-L V6), (2017 Toyota Highlander Limited 2.7-L 4 Cyl), Alarm or security system (excluding aftermarket systems), Paint (fading, chalking, cracking, or peeling), Deciding When It's Time to Upgrade Your Child's Car Seat. ", "Transmission disengaged while downshifting to first with about 8,000 miles. Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation. Was told to down shift to slow the vehicle down on steep grades and to use the cruise control feature less often. Terrible word recognition. Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks. Replaced with reman transmission under warranted. NA indicates that we did not receive a large enough sample size to provide To Toyota's credit, they did replace my transmission with a factory rebuilt. ", "wind noise is a bother/annoying. Also, position of side mirrors causes a blind spot when turning left. This seems to happen if the brake is not fully engaged. They did not indicate the problem and I doubt they looked into it. ", "I am angry that there wasn’t a recall or specific check on a known problem. Left side does not match paint color on adjacent panel. Poorly designed. Actual mileage will vary. ", "Bad alignment from factory. Code was referring to lean fuel injectors both occurances After 3 days in shop I was told it was bad gas. Research the 2020 Toyota Highlander Hybrid with our expert reviews and ratings. ", "The whole entertainment system won't turn on. Instead of calling Joe D Smith it ask me if I want co call D Smith. When you take a seat in your truck, you should see dial on all of the Toyota Trucks will be seen with three settings: 2H (two-wheel drive high), 4H (four-wheel drive high), and 4L (four-wheel drive high). One of the worst systems on the market. Won’t recognize simple commands or people in my contacts. 2017 EPA-estimated 19 city/27 highway/22 combined mpg for Sienna FWD. I called Toyota customer service and they made an appointment at a different dealer. engine, transmission, and brakes to power equipment and the electrical system. CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. It's one of the most popular vehicles among Consumer Reports subscribers and it does well in our owner satisfaction and reliability surveys. Shifts poorly, dealer never helped", "Shifting has been a problem since new. When it was first noticed I was advised to drive more. ", "When accelerating to pass another car my car would just lose all speed. It began at approximately 46000 miles. "Transmission failed completely, leaving us stranded. The car will turn the ignition to an on position but will not start the engine. At times we feel the car hesitates when accelerating even after the new transmission was installed. They said it was so rare there might not be a transmission in Canada. ", "Transmission leak discovered durin routine service. ", "The Entune navigation system leaves a lot to be desired. No fix so far,I feel blown off by Toyota. Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. Still leaked. Research the 2021 Kia Sorento at cars.com and find specs, pricing, MPG, safety data, photos, videos, reviews and local inventory. ", "Identified during first service. ", "Homelink- seems to only work at a very limited area of my driveway", "software replacement solved the problem", "Same issue described previously, they are all connected. The results are presented relative to the average model that year. ", "The FAB remote control when thru 4 batteries this year. The vehicle vibrated severely at speeds above 50 mph. The low-pressure fuel pump inside the fuel tank may fail. I have referred the problem to Toyota and they claim that is by design. ", "Transmission made whining noises. At times we feel the car hesitates when accelerating even after the new transmission was installed. ", "Two times of three I can't use my Bluetooth as it doesn't see my phone. CAUSE NOT KNOWN. "This issue was an evaporative emissions canister related to the fuel system. Otherwise it has been a great vehicle. They stated that they have never heard of this before. My dealer checked it twice and found nothing. 2017-2020 Lexus ES, 2017-2020 Toyota Highlander, 2017-2020 Toyota Sienna and 2018-2020 Toyota Avalon. This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots. The recall began September 29, 2017. They replaced the rubber trim all around the sunroof and no more wind noise. "Transmission failed completely, leaving us stranded. Well it turned out the a bolt was very lose in the suspension. Required wheel alignment when completed.". ", "When stepping on the brake to exit the highway or when decelerating from a higher speed the car is vibrating a lot. ", "Transmission began making a whining noise which gradually got worse until a Toyota technician said it had to be replaced. ", "At less than 24 months and less than 25000 miles I developed a pulsation in the brakes due to warped rotors. They were also confused as to why it did it and were unable to give my an explanation as to why or if this has happened to others. No problems since. A transmission seal had failed and needed to be replaced. The car should have sensors that beep when approaching an object while backing up. I stopped using it. It's a terrible overall entertainment/GPS system with satellite radio. When either of these situations occur, I have to turn off my car and turn it on again to get it to properly connect or turn off my phone, wait, and turn it on again. They got one from Toyota but had to have training in replacement and had a hard time finding the specialized tools needed within Toyota. Toyota has decided it is going to control all activity within their vehicles under the pretext of reducing driver inattentiveness. Will not accelerate smoothly but drops into "passing mode" even when with very little pressure on the accelerator. ", "THE WINDSHIELD SPONTANEOUSLY CRACKED TOP TO BOTTOM. This noise gets irritating on a long trip. fortunately the vehicle is a certified one and it was covered by that extended warranty , minus the $100 deductible. Also, the system rarely reads text messages. Left side is darker than the right side. Apparently seal was damaged during assembly. Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt. Took 2 weeks for dealer to obtain parts and repaire. It was all electronic. Discolored and de-laminating. Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions. You will get digital access to reviews and ratings for over 8,500 products and services Navigation is locked when in drive as well as music choices. Very limited POIs. ", "dealer said leak was from around the oil pan; they don't use gaskets but a sealer". I could buy both pads and rotors for the price they quoted me for the pads. ", "Intermittent noise so difficult to diagnose. Second tear down required. ", "The Entune navigation system leaves a lot to be desired. Toyota said that was “normal” and wouldn’t fix it", "The back up camera is worthless, when the sun is shining on it. It took 2 weeks for the replacement to be completed by the dealer. Fortunately, it was under warranty. An X indicates that the vehicle was not manufactured for a specific year. They had to reset the software", "would spontaneously change channels. Actual mileage will vary. The Highlander is a practical three-row SUV with a manageable footprint and civilized road manners. Edmunds also has Toyota Highlander Hybrid pricing, MPG, specs, pictures, safety features, consumer reviews and more. And I have a brand new Samsung S10+ phone! Diagnosis was completely opaque to the driver. ", "Transmission was rebuilt last summer after completely shutting down. ", "Transmission began making noise at 10000 miles ... Toyota dealer kept vehicle, gave me a loaner until Toyota HQ sent a new transmission ...was replaced for free and have had no problems since", "I was a mechanic during uni and listen carefully to vehicle. ", "Stopped working with blank screen. I sure hop the bolt doesn't come lose again. These charts provide the most comprehensive My dealer checked it twice and found nothing. The choice for these lights is either light up the street or blind oncoming drivers", "One key fob intermittently gave a failur warning. ", "1-2 &2-3 shifts are rough for the first couple of miles. I haven't taken it in yet". ", "About 1/3 of the time, the BSM does not work with semis. Was given refurbished replacement which had numerous problems with freezing & restarting requiring multiple trips to dealer. Many service visits for the camera problem, 3 different dealers acknowledged the camera problem, but it took Toyota many, many months to agree to camera replacement. Frequently resulting in complete stalling. ", "Have had to replace the covers for the roof racks (I don't have racks) but the noise continues. One of the worst systems on the market. With no navigation system. It is especially rough when in the default Eco mode. Dealer decided it needed a new transmission. I was told it can be updated every 3 years for over $300:00.. only thing we don't like about the car. It began at approximately 46000 miles. But it is the worst Nav system I've ever come across. Reactivate now Dealer could not replicate. Dealer thought it was a seal so it was replaced. They do not have a solution or additional suggestions", "USB ports are loose, phones constantly pair and unpair. Rotors also needed turning but could not be turned as they were too thin. I hate it so much I may dump the vehicle all together. ", "THE WINDSHIELD SPONTANEOUSLY CRACKED TOP TO BOTTOM. ", "As noted on my previous comment, the entire system including the radio had to be replaced by Toyota. ", "Automatic braking works great when using speed control. 4 Opening the car door may reset this behavior, but I have had to remove the dongle from the receiving range of the ignition previously to get the car to start", "Engine would not fire after a fill up. "Mechanic had to install after market part to fix the alignment. They do not have a solution or additional suggestions", "USB ports are loose, phones constantly pair and unpair. Discolored and de-laminating. ", "While I was driving using the indash GPS, the map suddenly disappeared and the screen was blank. ", "System has trouble recognizing the verbal commands", "Voice commands for the navigation system are very hard to execute. Could not drive for one week waiting for replacement seals. Most people report 25-30 MPH as average top speed in EV mode but there are too many variables in addition to speed to give an real accurate number. Supposedly there was an internal leak that allowed engine coolant to mix with transmission fluid. Very difficult to make entries into address book, and cannot edit them for accuracy when Toyota info is wrong. Apparently a seal was cut during assembly. It doesn't stay logged in and so you have to sign in frequently. Additionally the automatic engine shut off at stops resulted in engine stalling. ", "Brakes too frequently even though other vehicles are not close to my vehicle", "I don’t have the system but the size and placing of the rear view mirror creates a huge blind spot that may be my main reason for not buying another. It has the convenience of limitless boundaries paired with city sophistication. ", "There was a common issue with the transmission whining and making noise. I hoped it would smooth out after breaking in, as the dealer told me. ", "While I was driving using the indash GPS, the map suddenly disappeared and the screen was blank. The whine increased in pitch with road speed. Transmission rebuild or replacement, torque converter, clutch replacement. The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash. Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The level in the plastic container gose down very slowly. No button is available. Cannot edit route or find a POI more than 1 exit ahead without coming to complete stop. Dealer says there is no "software" fix. I think they were a bit astounded and I got the impression that they don't have a lot of transmission problems. Very disappointed", "A small leak was found during routine maintenance. It doesn't stay logged in and so you have to sign in frequently.