Just my opinion. I have a 2005 Chevy TrailBlazer that came with OnStar. GM uses two different types of VCIM… That module that you found with the coax cables is the Vehicle communication interface module ( aka onstar ). Also, fuse #27 in the rear fuse panel is for the OnStar, but the DVD player as well. You also receive an e-mail status report. I have unplugged them for customers before in the past with no other issues. I still would appreciate some input from the Cadillac Reps monitoring this forum with some news regarding this problem. The Onstar subscription has expired and we are not going to renew it. Also, the car started having electrical problems ... like the transmission would clunk … Note DO NOT press the red Emergency button at any time. In other vehicles, the module may be found behind the glove box or (in some larger trucks) under a wide plastic panel below the stereo. 0. I'm working on this issue with my 2008 Vue as we speak. If you do find an onstar module, you will then have to get it coded to the VIN of your truck. it is a data problem, onstar is telling me it’s a problem with how att handles a hotspot and that it’s not a problem with the onstar hardware. If it's a severe problem, the OnStar advisor will let you know. The module checks these systems on a monthly basis, and then automatically sends a message to OnStar. I had a very similar code before, last year, and the dealer replaced the battery and the issue was resolved. I'm looking to sell my Onstar VCIM with Bluetooth ,I sold my tbss in June 2010 and this has been in my closet in the box. BCM is next. The 2015 Chevrolet Equinox has 1 problems reported for gps and onstar not working. Q: Hi I would like to know where the onstar module is for my car. On the Onstar module , the passenger side connector has 4 tan wires. Refer to SI to ensure you are programming the correct module for this field action. Average failure mileage is 41,150 miles. OnStar is a subscription-based service, available in General Motors vehicles, offering various safety features and communication abilities such as roadside assistance, stolen vehicle tracking, navigation and vehicle diagnostics. The donor now starts and runs fine with the Onstar module and the brake control module in the scrap pile. The reason for unplugging just the cellular modem is if you unplug the onstar module you may cause problems on the canbus. For the longest time I could not have the radio on when the OnStar Directional was employed. with my 2105 equinox i never had this problem once in over 2 years of ownership. OnStar may be able to run a diagnostic on the system, just call and ask them. I contacted OnStar to notify them of my hardware change. 4. If at any time you wish to cancel your OnStar service, push your blue OnStar button to speak with an Advisor or call 1.888.4ONSTAR (1.888.466.7827). When in digital standby mode, the OnStar® module is able to perform all remote functions as commanded by an OnStar® advisor at any time, for a continuous 8 hours. Problem may be loose harness connection or defective onstar backup battery. Id suggest you get one from the dealer, or look at buying an aftermarket radio/nav. This will lock the module in a state from Please provide the Advisor with your PIN and ask to update your email address. OnStar is controlled by a separate module in the truck, the mirror is an interface point. OnStar equipment in the vehicle must also be able to receive and interpret sig-nals from the US Global Positioning Satellites orbiting above the earth. 5. February 10, 2021 As of 2009, GM began deploying Version 8 of OnStar … Uncategorized where is the onstar module located. This might tell you if the issue is the mirror or the module. Ask OnStar questions, browse OnStar discussions, and interact with other OnStar enthusiasts in the GM Authority OnStar Forum. Maybe the antenna only goes to the OnStar module so this isn't possible, but along those lines, does anyone know where the OnStar module is located and maybe I can tap in there with a combiner? Not. If you let your service plan expire or choose to cancel it, your OnStar system will be deactivated. They unplug and cause no problems The fuse is fuse 32. It is precisely this interaction that makes the OnStar system unique. I replaced my 2010 OnStar module with a 2009 Impala OnStar/Bluetooth module. Reply 1 year ago Reply Upvote. Also, do not disconnect J1, J2, J3 (or remove the module entirely), or vehicle start will be disabled (as you found out). The OnStar module mutes the transmitted signal inside the OnStar box so the XM and OnStar receivers are isolated from their antenna and at the same time sends a signal on 2 separate wires to the radio that mutes the audio and isolates the Antenna system. with my 2018 there’s months where it’s several times a month. They understood and changed my account information. The OnStar module also has bluetooth, but it is disabled in the software when you have My Link. In most vehicles, the OnStar module is mounted to the back of either the right or left rear wheel well, both of which can be accessed through the trunk. I had a 2004 Envoy and the OnStar unit was under the 2nd row passenger seat, but not possible on the Acadia with the seat moving. Or, if they have to replace the entire system, how much will that cost? The owner reflect: the car assembly, the ONSTAR doesn’t work, light does not shine. Either way, it only takes a few minutes. For OnStar-equipped vehicles, the VCIM dials out to GM's OnStar assistance center and turns your car's in-car entertainment system into a giant speaker-phone. A car mileage of about 1300 km of Chevrolet cruze cars. The Vehicle Communications Interface Module is kind of like your GM truck's cell phone. There is only one antenna for the AM / FM receivers and one for the XM radio receivers. i was just questioning wether or not other people are having problems. The OnStar system relies upon all of these independent systems to work together to provide service to OnStar subscribers. I Have An Active Onstar Account And Rarely Every Use It Or The Built In Phone. Access to Hands-Free Calling - OnStar offers two different cell phone plans. Jumper the similar colors in the connector, or cut them from the connector and connect the similar colors. If you want to disable 2-way communication with Onstar while retaining the mobile phone Bluetooth functionality, disconnect the antenna feed from the module. Perhaps it's because of the t-mobile sync-drive ... but the onstar module on my sky started drawing power, making it if left turned off for a day or two the car wouldn't start. The OnStar module has been referred to by several different names depending on year, make, and model. There's radios/navs that makes use of the factory steering wheel controls and include bluetooth handsfree calling. If the AutoDim is not working, then you may have a failed mirror. Then I Started Thinking, I Started Having This Problem With My Battery Dying Right After I Should Have Received My Monthly Diagnostic Report That I Usually Get A On The 16th Of Every Month, But Not This Month. The problem is that each time the driver's door is opened or closed or the engine is started a female voice announces, very annoyingly, "phone unavailable". 3. My car has an automatic transmission. I never really paid attention to it when I first bought the car, but I noticed that it is need of repair as the red light is on and I can't activate it. Wonderful service, … If you need to change your email address, contact OnStar at 1.888.4ONSTAR and press "2" to update personal information. With the OnStar module being replaced and then the antenna again and the OnStar and Navigation is out again seems to me to be a poor design in something and not the installation. 1. UO 100-109 typically loss (or near loss) of communications with Onstar. 2 light tan, 2 dark tan with black tracer. I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money. I called Customer Service, and they said it was an XM Radio problem. The Gen 1 Onstar module does not communicate with the radio for streaming audio, so radios with the green screen cannot stream audio. Todd L Rochester NY. I had a 2006 tbss and this is the VCIM from a 2009 tbss it is plug and play for factory Bluetooth. This is more of a rant than a solution. I apologize. Arminius1 uhclem. You cannot cancel your service online. I brought my car to a GM dealer and, from what I thought, had them initialize my OnStar module. The OnStar Proactive Alerts are available now for OnStar subscribers who own a 2016 Chevrolet Silverado, Tahoe, Suburban, Corvette and Equinox. You can also push the blue OnStar button in your vehicle and ask an Advisor to update your email address. According to the dealer the Onstar "module" is "bad" and would have to be replaced to eliminate the voice. The OnStar module is located under the right rear passenger seat, unhook the connector. Cars that don't have My Link (green screen radio) use the bluetooth functionality in the Onstar module. Bluetooth worked perfectly and immediately. If your trying to totally disable the onstar, dont forget to remove the battery from the rearview mirror as well. 2. it is a 2016 chevrolet impala My car has 44180 miles. I'm asking $300.00 plus shipping OBO. I just gave up on using OnStar for directions. I found OnStar and its Customer Service to be useless. Does anyone know roughly how much it will cost to fix an OnStar malfunction?